Dear Kai Yuen Law,
If any of the guests are over the weight limit, there will be an additional cost.
Please do note the accurate weight in the comment box when booking online. We will then update you with the information regarding any additional costs and you can advise us then how you wish to proceed with your booking.
Best Regards,
Tia
Customer Service Rep
Hi there,
Was wondering if the tour ends before 10.pm all the time? I've a bus ticket for LA at 10:15pm leaving from Riviera Hotel. Have never been there that's why I was worried about distance =)
Thank you
Dear Cosette,
This tour will usually arrive back in Las Vegas around 8:30-9:00PM however we cannot be responsible for unforeseen circumstances, such as weather or traffic conditions that may cause delays.
Unfortunately, we are unable to guarantee you will make your bus departure at 10:15pm from the Riviera Hotel.
If you are able, we recommend choosing a later departure time for your bus ticket.
Best Regards,
Tia
Customer Service Rep
Dear Anna Ng,
Thanks for your inquiry.
Customers will be picked up from the hotel in the morning and dropped off at the hotel after visiting the theme park they selected when booking.
Best Regards,
lillian
Customer Service Rep
My family (2adult and 2 children age 12 and 11) will only arrive in US on June 9, and have to be in Dallas by June 16 . Will we be able to start/join the tour program on june 9 (as day1)? If yes, how will the sequence of the tour be? If not, can you mix & match for us - overnight stay inside grand canyon, Yosemite, San Francisco, Disneyland and Universal studio for the schedule June 9-16. Thanks a lot.
Dear Stephanie,
The tour 05-4856 only departs on every Wednesday/Saturday in the month of June, 2014. Therefore, there is no scheduled departure on your requested start day (06/09 Monday).
Based on your provided information, we have located the following tour packages for your consideration:
1. https://www.tours4fun.com/8-day-san-francisco-yosemite-west-grand-canyon-with-overnight-stay-and-universal-studios-package-tour.html
This tour package meets your travel schedule. However, it does not include Disneyland.
2. https://www.tours4fun.com/9-day-san-francisco-yosemite-west-grand-canyon-disneyland-or-sea-world-and-universal-studios-from-los-angeles.html
This is a 9-day tour package. If you take this tour on 06/09, the tour ending day is on 06/17. According to our local office, as long as you leave us a clear note in the "comment" section while the reservation making, we will adjust your itinerary accordingly and schedule your tour ending in Las Vegas. You can arrange your departure flight from Las Vegas to Dallas and self dismiss on 06/16 from Las Vegas for your departure flight. By doing so, you only miss the last day's itinerary as Chocolate Factory - Desert Cactus Garden - Los Angeles. As a friendly reminder, there is no discount for the self dismiss arrangement.
If you need further assistance, please feel free to reply to this email and we will be happy to help.
Best Regards,
Madison
Customer Service Rep
I would like to ask is it available for 2 people to go on this tour on 12th March,2014.
We will live in Tropicana Las Vegas - A Doubletree by Hilton, what time is the pick up time?
Dear Kai,
Currently, we have availability for the 12th of March.
Regretfully, we do not offer pickup from Tropicana hotel.
You will either be redirected to be picked up from Excalibur Hotel & Casino Address: 3850 S Las Vegas Blvd, Las Vegas, NV 89109 or Luxor Hotel & Casino Address: 3900 S Las Vegas Blvd, Las Vegas, NV 89119.
Pick-up time will be between 6:00am-6:30am.
Once we receive your reservation, we will confirm the exact pick-up time and location.
Best Regards,
Jane
Customer Service Rep
We are a family of 4 with children age 12 and 11 planning to travel starts June 8
1. Will we be able to change the day for sea world to Disneyland?
2. Will you drop by at Hollywood boulevard - Mann's Theatre and Kodak Theatre?
Dear Stephanie,
Regretrfully, you original tour does not provide you an option to choose Disneyland as an option.
Below I provided you a link to a similar tour that will instead take you to Disneyland instead of Seaworld
https://www.tours4fun.com/8-day-bus-tour-package-to-san-francisco-yosemite-disneyland/sea-world-universal-studios-grand-canyon-west-skywalk-from-san-francisco-stay-one-night-inside-west-grand-canyon.html
This tour offers complimentary airport drop-off with an estimated drop off time at the airport by 7:30 pm.
We can also provide drop-ff at one of the following locations listed below:
801 Via San Clemente, Montebello, CA 90640
(Hilton Garden Inn)
434 Potrero Grande Dr.Monterey Park, CA 91755
(Best Western Markland)
638 N Broadway, Los Angeles, CA 90012
(China Town(Yum Cha Cafe))
1232 S. Golden West Ave., Arcadia , CA 91007
(99 Ranch Market)
3633 Rosemead Blvd, Rosemead, CA 91770
(Knight’s Inn)
9488 Valley Blvd., Rosemead, CA 91770
(Comfort Suites Rosemead)
117 E. Garvey Ave., Monterey Park, CA 91755
(ABC Cafe)
123 S Lincoln Ave, Monterey Park, CA 91755
(Lincoln Plaza Hotel )
225 W Valley Blvd, San Gabriel, CA 91776
(Hilton San Gabriel)
7709 Telegraph Rd, Montebello, CA 90640
(Quality Inn Montebello)
3 Centerpointe Dr, La Plama, CA 90623
(La Quinta Inn & Suite)
987 S Glendora Ave., West Covina, CA 91790
(Hong Kong Market)
18880 Gale Ave, Rowland Height, CA 91748
(Best Western Executive Inn)
7762 Beach Blvd., Buena Park, CA. 90620
(Radisson Suite Buena Park)
14299 Firestone Blvd., La Mirada, CA.90638
(Holiday Inn La Mirada)
8560 Westminster Ave., Westminster, CA 92683
(Westminster)
7272 East Gage Ave, Commerce, CA 90040
(Ramada Inn Commerce)
18414 Colima Road Suite A, Rowland Heights, CA. 91748
(Hong Kong Plaza)
5394-F Walnut Ave. Irvine, CA 92604
(99 Ranch Market)
Best Regards,
Jane
Customer Service Rep
Dear Sherry,
The maximum number of guest in each room are 4 including children/infants.
Buy 2 Get 1 Free offer applies only when all guests are accommodated in the same hotel room.
If you wish to be accommodated in 2 rooms for 4 guest, the Buy 2 Get 1 Free offer will not be applied.
Best Regards,
Jane
Customer Service Rep
Dear Angelina,
If you are making a reservation as a single traveler, then yes the single traveler rate will apply.
Unfortunately we cannot arrange others to share a room with you considering safety. You can choose to book one single room or find a friend to join the tour with you.
Or you may post a notice on our website to find a travel companion to travel with you. Please refer to the following link for further information regarding a travel companion.
https://www.tours4fun.com/faq.html?cID=6
Best Regards,
Alex
Customer Service Rep
If we make this tour reservation with one room sharing with 3 people or 4 people, will the hotel provides extra toiletries and towels ?
Is there any limit to the number of luggage that each traveler can bring ? We are coming from Asia and we have 2 check in luggage for each person to bring along with us for this tour ( each about 50 lbs).
Dear Samuel,
Thank you for your inquiry.
Hotel rooms are typically designed and equipped for two travelers. They usually feature two double beds, which are meant to provide adequate comfort for two travelers.
The 3rd person, 4th person or child must share with the 1st & 2nd travelers in the same room (2 double beds). For Extra beds, extra items and services (such as extra toiletries and towels) please check directly with the hotel for availability.
We cannot guarantee there will be items provided such as toothpaste, toothbrushes, shampoo and body wash so please plan to bring these items with you as you travel.
For each customer, he/she can bring one medium sized suitcase, that will go in the storage compartment of the bus, and one carry-on backpack that he/she can take with him/her during the trip. If you have extra luggage, please leave us a comment when you make the reservation online. We will then check with the local office if there will be an additional charge or not.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Pilar,
Unfortunately, we do not offer pick-up from your chosen hotel, Hostel Cat.
Usually, the closest pick-up location to Hostel Cat is either Sin City Youth Hostel at 1208 Las Vegas Blvd or Stratosphere Hotel 2000 S Las Vegas Blvd.
Once your booking is confirmed, we will send you your E-Ticket with the confirmation time and location.
Best Regards,
Jane
Customer Service Rep